Terms of Service

General Terms and Conditions of MAHOL KLG apply to the online shop www.mymahol.com and the addresses of MAHOL KLG.

Including: www.mymahol.co.uk, www.mymahol.ch, www.mymahol.de

VALIDITY OF THE GENERAL TERMS AND CONDITIONS

MAHOL KLG provides all deliveries and services on the basis of the following GTC. In all other respects, the provisions of the Swiss Code of Obligations (OR) regarding the purchase agreement as well as the usual laws and regulations of Switzerland shall apply.

OFFER AND CONTRACT CONCLUSION

Our prices are generally not binding. An offer is valid until revoked, unless otherwise agreed in writing. Your order represents an offer to www.mymahol.com to conclude a sales contract. When you place an order with MAHOL, we will send you an e-mail confirming receipt of your order and listing its details.

This order confirmation does not represent an acceptance of your offer, but is only intended to inform you that we have received your order. A contract of sale is only concluded when you have paid and we send the ordered product to you and confirm the dispatch with a second e-mail (dispatch confirmation). No contract of sale is concluded for products from one and the same order that are not listed in the shipping confirmation.

If the goods are not available despite acceptance of your order, we have the right to cancel the contract. In this case we commit ourselves to inform you immediately about the unavailability of the ordered goods and will refund the purchase price immediately in case your credit card, your PayPal account or one of the other available payment options has already been charged.

DELIVERY CONDITIONS AND DATES

MAHOL KLG only accepts orders placed via the MAHOL KLG website, i.e. mymahol.com. The goods are delivered worldwide free of charge. Customs duties could be incurred. The delivery times depend on the postal service in the ordering countries. The delivery time takes about 10 – 15 working days. Delivery times will be extended if obstacles occur which are beyond our control.

PRICES AND PAYMENT

Prices are quoted in Swiss Francs, Euros, Dollars and Pounds (depending on your residence). Deliveries are generally only made against payment in advance or via available payment methods.

RETURNS

Orders can be returned within 14 days. You bear the direct costs of the
Return of the goods. Please send returns to the following address:

MAHOL KLG
Tannenbergstrasse 62
CH-8625 Gossau ZH

LIABILITY

We exclude liability for lost or damaged items according to Swiss regulations. If other provisions can be invoked, we are liable for the maximum value of the transaction transferred. If the customer resells the products, he is responsible for compliance with domestic and foreign export regulations. If the customer modifies the resold products, he is liable for the resulting damages to us, the buyer or third parties.

DATA SECURITY

The data is encrypted with proven SSL technology. Each transaction is authorized and verified online with the relevant credit card companies. Blocked or false cards cannot be used. We commit ourselves not to sell or pass on customer data to third parties.

DATA PROTECTION

All personal data will be treated confidentially. The data required for the business transaction will be stored and within the scope of the order processing only passed on to the affiliated companies.

PROTECTION OF INTELLECTUAL PROPERTY

MAHOL KLG is the owner of the design. The contents of the website are protected by copyright. Modifications, reproductions, imitations of any kind are prohibited.

MARKETING

We use cookies and any marketing programs (e.g. Google Ads). This allows us to set targeted advertising and remarketing. This means that it could be possible that you will see our products on other websites. As soon as you visit our website, a cookie is set on your server, which ensures that Google recognizes that you have already visited our website and, if necessary, saves your settings. Cookies are deleted after 30 days. Each visitor receives his own cookie. As soon as you give us your e-mail address, whether it is on the contact form, the MAHOL Premium Club, etc., we will use your e-mail for the newsletter and other targeted advertising purposes. To protect your own privacy, we will never pass on your contact details to third parties. You can unsubscribe from the newsletter at any time using the unsubscribe button at the bottom of the email. Our website is connected to Facebook and Instagram, which may cause our website to connect to one of your social media platforms in the background. If you want to prevent this, it is important to unsubscribe from all your social media platforms before you visit our website.

FINAL PROVISIONS

Place of jurisdiction is Hinwil ZH. Swiss law is exclusively applicable, even if the order is placed from abroad or if the goods are delivered abroad. The parties will endeavour to settle any disputes arising from the execution of this contract amicably. With the order of goods by the customer these general terms and conditions are considered as accepted. MAHOL KLG reserves the right to change these General Terms and Conditions at any time.